INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Creative product shop

Shipping address：

Pinghu Street, Longgang District, Shenzhen, Guangdong, China Xinxia Avenue Chinese specialty City compound warehouse 2164

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Will I receive the same product that I see in the picture?

All pictures and videos of our product website SKU are real shooting, not processed by AI software or PS software. You will receive products and quality consistent with SKU description. We will check the quality before delivery to ensure that nothing is wrong.

Where can I view my sales receipt?

You can access your order details in the shopping cart payment section of the member system. Additionally, you can also track product purchases and logistics information through PayPal.

How can I return an item?

The goods you purchased can be returned within 7 days of receiving the goods without any reason, you must bear the actual cost of freight incurred in the delivery, to ensure that the goods will not affect the secondary sales after the return, and the packaging is complete.

Will you restock items indicated as “out of stock?”

Your order will not be out of stock, and the number of SKUs will be set according to the system.

Where can I ship my order?

Our shipping address:Pinghu Street, Longgang District, Shenzhen, Guangdong, China Xinxia Avenue Chinese specialty City compound warehouse 2164

INFORMATION ABOUT US

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